STRATEGISTBusiness Link Alberta ("BLA") is a government-funded, not-for-profit organization dedicated to supporting entrepreneurs and small business owners across Alberta. For more than 30 years, BLA has helped thousands of prospective and existing entrepreneurs through webinars, events, conferences, and personalized one-on-one consultations. In addition to providing guidance on how and where to access support, BLA has also administered grant funding programs on behalf of the government.BLA collaborates with a wide range of service providers, funding organizations, and small business support agencies throughout the province. Each year, BLA serves more than 5,000 clients from across Alberta, including those in rural communities, and urban centers.Our MissionBLA helps Alberta's small businesses start and succeed.Our ValuesInclusiveImpactfulNon-JudgmentalOur CultureInnovativeTransparentOpen-MindedCollaborativeRespectfulBelongingPOSITION SUMMARYReporting to the Manager, Client Service, the Strategist delivers client-centered guidance that supports entrepreneurs in starting and growing their businesses.Through one-on-one engagements, the Strategist provides practical, tailored support, helping clients navigate programs, connect with ecosystem supports, and clarify their goals. The role focuses on building client capability and confidence, enabling informed decision-making at each stage of the business journey.The Strategist also plays a key role in strengthening the broader entrepreneurial ecosystem. Through meaningful outreach and relationship-building, they increased awareness of services and ensure more entrepreneurs can access and benefit from available supports.In addition, the Strategist contributes to continuous improvement by capturing client insights, identifying emerging needs,



and supporting data-informed enhancements to programs and service delivery.Key Relationships:Entrepreneurs and small business owners across all stagesInternal service teamsEcosystem partnersCommunity organizations serving diverse and underserved populationsIndigenous and rural business support networksLOCATION & WORK ENVIRONMENTOffices in Edmonton and Calgary (hybrid model)Minimum three days per week in-office or in face-to-face settingsOccasional travel within Alberta (approximately 4–6 times per year)Availability to attend occasional meetings and events outside regular business hours.KEY RESPONSIBILITIESClient Guidance & ExperienceDeliver tailored, one-on-one services to support entrepreneurs and small business ownersConduct needs assessments and provide clear, actionable guidanceSupport clients in navigating programs, funding, and ecosystem resourcesBuild client capability, confidence, and decision-making skillsProgram & Service DeliveryDeliver workshops, webinars, and presentations to support entrepreneurial learningContribute to the delivery of programs and services aligned with organizational prioritiesData & Insight ContributionAccurately capture client interactions and outcomes in CRM systemsIdentify trends, gaps, and emerging client needs through service deliveryProvide feedback and insights to inform program development and service improvementsStakeholder & Ecosystem EngagementBuild and maintain relationships with ecosystem partners and community organizationsConnect clients to relevant supports and services across the ecosystemRepresent BLA at events and within the communityTeam ContributionCollaborate with team members to support consistent service deliveryContribute to a culture of learning and continuous improvementSupport organizational initiatives that enhance client impactSKILLS & COMPETENCIESClient service and coachingCritical thinking and problem solvingRelationship management and stakeholder engagementCommunication and facilitationSystems thinking and resource navigationCultural competency and inclusive service deliveryAdaptability and resilienceCollaboration and teamworkQUALIFICATIONSPost-secondary degree in Business or a related field, or a business diploma combined with a minimum of two (2) years of relevant experience.Strong understanding of small business and entrepreneurship; lived experience as an entrepreneur is an asset.Demonstrated ability to build relationships and collaborate across diverse stakeholders.Strong communication and facilitation skills; public speaking experience is an asset.Proficiency in research, digital tools, and virtual service delivery.Ability to manage multiple priorities in a energetic, client-focused environment.Commitment to inclusive, client-centered service delivery.Valid Class 5 Driver's License is an asset.COMPENSATION & BENEFITSCompetitive salary aligned with comparable roles in other not-for-profit and government-funded organizations.Generous paid time off, including vacation, personal, and wellness leave, plus a paid office closure between December 24 and January 1.Anticipated Start Date: ASAP**This is a term position with an end date of March 31, 2027.Business Link Alberta is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We value collaboration, transparency, and innovation in serving Alberta's small business community.Please note: This position is being advertised as remote in rural Alberta and for our Edmonton location. The successful candidate may be based anywhere in Alberta. Employees who reside within a reasonable commuting distance of our Calgary or Edmonton office will be expected to participate in our hybrid work model, including regular in-office attendance in accordance with Business Link Alberta's workplace policy.

📌 Strategist (Calgary)
🏢 Business Link Alberta
📍 Calgary