Join Cirdan as an IT Support Technician, delivering essential technical support to healthcare systems while managing complex challenges across various environments. Grow your skills in a team-oriented space.Cirdan, renowned in healthcare technology, is seeking a proactive IT Support Technician. In this role, you'll troubleshoot technical challenges, support critical systems, and mentor entry-level technicians. Your contributions will be vital in enhancing support services and ensuring patient diagnosis is streamlined through quality technology solutions.Key Responsibilities:Resolve customer incidents in line with SLAsDiagnose issues across Windows, Linux/UNIX, and AzureEscalate major issues to 3rd line support while retaining ownershipMentor junior staff and promote knowledge sharingIdentify and monitor recurring issues for improvementsRequirements:At least 3 years in IT technical supportExperience in a service desk, managing multiple customersStrong understanding of Windows and Microsoft systemsFamiliarity with ticketing systems and AzureExcellent communication and customer service skillsBring your IT skills to enhance Cirdan's dedication to healthcare solutions.

📌 Cirdan It Support Technician Needed (Kitchener)
🏢 Cirdan Imaging
📍 Kitchener