# Salesforce DeveloperMontrealHybridSoftware Development and EngineeringApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today's rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description**Here's a brief overview of the tasks and responsibilities you'll have :**Configure and expand Service Cloud and Cloud Voice features as part of a telephony migration project; Participate in the implementation of a unique customer record in a new Salesforce CRM instance; Migrate ticketing features from an existing instance to a new Salesforce platform; Contribute to the resolution of incidents related to the relationship center and customer support; Collaborate in the migration of customer contact center activities to a new Salesforce instance; Integrate telephony solutions with Salesforce Service Cloud Voice and third-party tools; Ensure the quality, performance and maintenance of the developments carried out; Participate in the development, integration, testing and delivery of solutions. **The profile you are looking for is as follows:**Have a minimum of five (5) years of experience in application development,



including two years with Salesforce; Be Salesforce Platform Developer I certified; Master development with Java and JavaScript; Be familiar with Flow Builder, Apex programming, and Salesforce automations; Apply design patterns, trigger handling, asynchronous operations, integration patterns, and unit testing; Experience withSalesforce REST and SOAP APIs for integrating telephony solutions and third-party tools; Use Salesforce Service Cloud, Omnichannel, Routing, Queues, Service Console, Case Management, Email-to-Case, and Web-to-Case; Develop with Apex, including classes, triggers, Batch Apex, and scheduled tasks; Design Lightning Web Components (LWC); Demonstrate excellent verbal and written communication skills in French as well as an appropriate knowledge of English; Demonstrate analytical skills, synthesis, autonomy, organization and a robust sense of customer service; Collaborate effectively in multidisciplinary teams and be available on call as needed; Knowledge of Azure DevOps, GitLab, and Visual Studio tools (an asset); Experience withSalesforce AI, including Einstein Bots and speech transcription (an asset); Proficiency in Salesforce Service Cloud Voice and expertise related to Service Cloud Consultant (an asset); Experience in front-end development with Lightning Web Components as well as Angular or Vue.Js (an asset); Use Salesforce DevOps tools such as SFDX, Git, CI/CD, and Gearset (an asset); Knowledge of Docker containers as well as Kubernetes or OpenShift (an asset); Understand DataMesh concepts and event-driven architectures, including Kafka and pub/sub (an asset); Apply agile andScrum methodologies (an asset); Knowledge of SQL Server, Oracle and Windows environments (an asset); Use JIRA, Confluence and XRAY in a software development context (an asset).Apply

📌 Salesforce Developer (Montreal)
🏢 COFOMO
📍 Montreal