Company:Finning CanadaNumber of Openings:1Worker Type:PermanentPosition Overview:Our Trench Safety team is looking for a customer-focused Customer Service Representative to join our team in Edmonton. In this role, you will be the first point of contact for customers, providing exceptional service at the rental counter.This is a quick-paced position that requires strong customer service skills, attention to detail, and the ability to manage multiple priorities while supporting customers and internal teams.Location: Edmonton, ABSchedule: Monday to Friday | 37.5 hours/weekJob Description:Provides efficient and effective customer service at the rental counter ensuring company standards are metInterfacing with the customers by telephone or in person in a prompt, courteous, business-like mannerPerforms inside sales of all products and services, including rentals that the company offersDraws up rental and sales contractsProcesses equipment returns and closes rental contracts.Performs other equipment inquiries through the company's computerized programmingUses and maintains knowledge of the purchase order system.Assists in servicing equipment as requiredKeeps paperwork current to insure prompt action on all transactions.Qualifications:Several years of direct sales and customer service experienceTrench Safety industry experience is an assetUnderground infrastructure and knowledge around shoring solutions is an assetStrong communication and relationship-building skillsProven ability to deliver exceptional customer serviceAbility to work in a fast-paced environment and manage competing prioritiesStrong organizational skills and attention to detailKnowledge of heavy equipment, construction equipment or rental operations is preferredAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

📌 Customer Service Representative - Trench Safety (Edmonton)
🏢 Finning
📍 Edmonton