Salary Range: $100,000.00 To $175,000.00 AnnuallyWe are seeking a reliable and organized Design Consultant, responsible for providing a best-in-class customer experience for every Caivan Homeowner. The Design Consultant is accountable for the overall customer experience, relationship management and dispute resolution.Compensation includes an hourly rate of $28.85 plus monthly added earning potential.This above range encompasses the base rate as well as opportunity for performance-based commissions. Overall compensation varies on individual performance.Why Caivan?Industry Leading WagesAutomatic Increase ProgramPaid Operations Shutdown (in addition to Paid Vacation Days, subject to operational requirements)Complimentary Daily Lunch ProgramLife Insurance where applicableGroup Benefits & Perks (including Goodlife & Bell Mobile)Use of ADP (HR Portal) – easily access your employee information, paystubs & schedule time offBi-Weekly Payments directly to your bank accountDoes the following describe you?Passionate about creating exceptional customer experiencesEnthusiastic and eager to learnResults-driven with a positive attitudeHighly organized and proactive in managing priorities and action itemsDetail-orientedProfessional and confidentWarm, approachable, and engagingTo be considered for this role, candidates must have:A minimum of 2+ years of experience working directly with clients to understand their needs, provide recommendations, and support informed decisionsValid Driver's License and access to a reliable vehicleProficiency with Microsoft Office SuitePost-secondary education in Design, Business Administration or a related field is considered an assetAbout the RoleFull-time,



in person - 44 hours per weekRegular weekend work is required as part of the standard scheduleDesign Studio operates daily from 8:30am-8pmHighly client-facing, with approximately 75% of the role spent directly supporting and guiding customersIn-person role within a fast-paced, customer-focused Design Studio environmentYou Will BringPost-secondary education in Design, Business Administration or a related field is considered an assetMinimum of 2 years' experience in a similar positionValid driver's license with access to a reliable vehicle and willingness to travelExceptional Skills RequiredAbility to multitask and handle multiple accounts and projects at onceStrong communication skills to enhance our customer's experienceMeticulous attention to detail, cutting-edge thinking, and problem-solving skillsAbility to work independently with minimal supervision as well as effectively as part of a TeamMust be highly motivated with a demonstrated track record of providing outstanding customer serviceKey ResponsibilitiesAssist with all aspects of the Design Studio, including market research, design, sales, administrative functions, customer service, etc.Ensures that the Design Studio is well integrated into the other departments to operate efficiently and deliver on customer expectationsHosts Design Studio open house hours,



walking customers through the Studio and explaining the available optionsEnsure delivery of an exceptional customer experience from first introduction to the close of the customer's home (using the established process)Monitors scheduling all required appointments for Customers, with assistance from the CoordinatorManage and maintain labelling and the organization of samples in the Design Studio, as requiredAssists with all administrative work in the Design Studio, and provides general support, as requiredDrives and manages customer service experience as set out by Caivan's Touchpoint mapAchieve sales targets and projectionsComplete and explain Design Studio Amendments with CustomersComplete interior colour and design selections with CustomersFollow-up with customers via telephone and emailComplete Design Centre reports on a weekly basisLiaise with Marketing and Construction departments on a continuous and consistent basisPrepare and serve beverages & light refreshments for every visitor, creating a warm, hospitality‐driven experienceMaintain the refreshment area as a TeamPerform any other duties, as requiredAdditional NotesExtended periods at a computer may be required at timesThe job description implies the performance of repetitive tasksWeekend and holiday work is requiredWe carefully review all applications and will contact candidates whose skills, experience, and qualifications most closely align with the requirements of the position.Artificial intelligence (AI) tools may be used to support the application review and candidate screening process. All hiring decisions involve human review and oversight.We are committed to providing an inclusive recruitment process. If you require accommodation at any stage of the selection process, please contact Human Resources and we will work with you to meet your needs.This position is available due to a current vacancy.

📌 Design Consultant (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Caivan Development
📍 Riviere-des-Prairies—Pointe-aux-Trembles