At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.ROLE & RESPONSIBILITIESSupervises the cleanliness, maintenance and the general appearance of guest rooms and public areas as well as other areas designated (front/back) of the house.Sees that all Housekeeping personnel are carrying out the duties assigned to them, as per standards of the companyClose co-ordination between Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding regular and especially irregular guest requestsTraining and maintaining standards of quality and service and productivity of the Housekeeping DepartmentAccurate scheduling of periodical cleaning plans, etc.Constant awareness of recent cleaning machinery, cleaning chemicals and cleaning procedures arising on the marketSupervises compliance of company policies and exercises performance management as neededConducts guest room and public space inspectionsAssists the Executive Housekeeper with requests and purchases of all supplies related to Housekeeping and Laundry as well as the linen and uniformsMaintaining inventory of cleaning supplies, amenities, uniforms and linenSupervises and controls Lost and Found, maintains records and liaises with FD to return packages to clientsPromotes teamwork within the department as well as a sense of fairnessEnsure that all staff in the Housekeeping department know and understand safety procedures and effective reporting is maintainedEnsures all staff has a safe environment within which to work and ensures all staff adopts safe working habitsMonitors work performed by outside contractors and recommends scheduling (e.G. window cleaning, laundry contractors, room cleaning,
etc.)Maintains tracking record of room condition and informs maintenance of repairs to be completedEnsures all housekeeping staff is thoroughly familiar with the Hotels emergency procedures and is in a state of preparedness for any emergency which may occurSetting up and maintaining ongoing training programs in the department in conjunction with the Executive Housekeeper as well as People & CultureIs familiar with all related company documentation and especially with the relevant Operational Standards Manual for field of responsibilityREQUIRED SKILLS & QUALIFICATIONSMust be able to speak, read, write and understand EnglishRequires good communication skills, both verbal and writtenMost tasks are performed in a team environment with the employee acting as a team leaderAble to perform with minimal direct supervisionMinimum 5 years in a hotel housekeeping environment including supervision experienceAbout Us:We are more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.What will your work environment be like?At Pursuit, our locations are more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks,
you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun.Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we're lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say 'yes' to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memoriesPURSUIT PERKSJoin an inclusive, global team and make life-long connectionsEnjoy free access to Pursuit attractions and 50% off for friendsGet discounts on hotel stays, dining, and retailAccess subsidized mental health and wellness resourcesEqual Employment OpportunitiesEqual Employment OpportunitiesInformation Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at
[email protected]. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.Pursuit fulfills the dreams of friends, families, and travelers through its one-of-a-kind attractions in the world's most iconic locations. Everyone here works in service of our guests to create inspiring and unforgettable experiences-from gondola operators in Banff to our support teams in Denver.
📌 Assistant Executive Housekeeper, Mount Royal Hotel (Banff)
🏢 Brewster
📍 Banff