Drive operational success as a Team Lead Personal Care Specialist at Cencora, focusing on team efficiency and patient engagement. This full-time role seeks proactive leaders with robust problem-solving abilities.As a key player in the Personal Care Specialist team, you will manage daily operations, support team members, and ensure adherence to best practices. Collaborating with the District Manager, you will oversee hiring activities and direct team development initiatives. Your role includes monitoring operational KPIs and resolving escalations to streamline patient services.Key Responsibilities:Maintain team availability and manage schedulesHandle task distribution and escalate issues as neededTrack and evaluate operational KPIs diligentlyConduct training and performance improvement meetingsAssist in recruitment and engagement strategiesRequirements:3+ years in relevant patient support or case managementStrong peer recognition within the PCS teamExperience in operational management preferredExcellent communication and organizational skillsResourceful problem-solving and multitasking capabilitiesEnhance team dynamics and patient care quality at Cencora.

📌 Team Lead Personal Care Specialist At Cencora (Quebec City)
🏢 Cencora
📍 Quebec City