The salary range for this position is $50,000 to $58,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.This is a posting for an existing job vacancy.The Events, Experiences & Operations Specialist (Waterloo) supports Sun Life's hospitality program, with a range of in-person meetings, hybrid events, and employee experience services. This role combines event management expertise with operational support, data analysis, and process improvement to enhance the overall efficiency and effectiveness of our corporate events and experiences. The specialist is an on-site position based at our Canadian Headquarter in Waterloo. This role is dedicated to ensuring seamless event experiences 60% of the time, while the remaining 40% is focused on supporting operations.Now, If You Were To Come On Board As Our Events, Experiences & Operations Specialist, We'll Ask You To Do The Following For UsCoordinate on-site meetings, town halls, and receptions at Waterloo King office.Manage event logistics, including space reservations, vendor liaisons, and on-site supportEnsure seamless delivery of food and beverage programs, working closely with catering partnersDevelop and maintain operational systems to streamline event planning and executionIdentify opportunities for process improvements and implement efficiency-enhancing solutionsCollaborate with cross-functional teams to optimize resource allocation and reduce costsCollect and analyze event data to track key performance indicators (KPIs) and measure successCreate comprehensive reports on event outcomes, attendee feedback,



and financial performanceUse data insights to inform decision-making and improve future event strategiesLeverage event management software and tools to enhance planning and execution processesCollaborate with AV and technology teams to ensure seamless integration of tech solutionsStay current with emerging event technologies and recommend innovative solutionsSupport Future of Work programs, coordinating hospitality and experiencesTrack and analyze space usage data to optimize workplace efficiencyCollaborate with Workplace Solutions team to maintain high standards of cleanliness and safetyStay informed about industry trends and best practices in event management and operationsPropose and implement innovative ideas to enhance event experiences and operational efficiencyParticipate in professional development opportunities to expand skills and knowledgeRegular travel to Toronto (minimum 2 days per week) to support on-site event executionRoleThink you have what it takes to be our Food Service Director? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:2+ years of experience in hospitality environments, contributing to events and/or AV service operationsStrong analytical skills with the ability to interpret data and generate actionable insights, including ExcelProficiency in data analysis tools and event management softwareExperience in process improvement and operational efficiencyExcellent project management and organizational skillsAdaptability to learn new systemsStrong problem-solving skills and ability to think creativelyOutstanding attention to detail and commitment to accuracyExcellent communication and interpersonal skillsKnowledge of AV industry-related equipment and terminology preferredExperience with data visualization tools and creating dashboards preferredFamiliarity with project management methodologies preferredInvolvement in industry-related associations preferredWhat's in it for you?Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay secure, while helping to keep our guests safe.Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.

📌 Events & Experience Specialist (Alton)
🏢 Compass Group Canada
📍 Alton