Residential Support Worker-CasualSault Ste. MarieSocial ServicesPosted: 3 weeks agoEmployer: Lotus House Sault Ste. MarieES Job ID: 8137Closing Date: September 30, 2026Salary: $22/hourDuration: CasualPosition SummaryThe Residential Support Worker, under the direction of the Supervisor of Services, is responsible for delivering and maintaining a safe, supportive, respectful, trauma-informed, and client-centred services to youth, women and families experiencing homelessness. This role involves direct client interaction with housing-focused planning, crisis intervention, monitoring the facility, and supporting residents with daily needs. The residential support worker provides services in accordance with the policies and procedures of the organization, that support and reflect the mission, vision, and values of Lotus House.Key ResponsibilitiesSupervise and support residents during assigned shiftsMaintain a safe, respectful, and inclusive shelter environmentRespond appropriately to crises, conflicts, and emergenciesComplete client intakes, bed assignments, discharges, and basic documentationEnforce shelter rules and regulations in a fair and consistent mannerConducts routine facility checksHousekeeping duties, meal prepping,



and cooking for large groupsProvide referrals and support as appropriateWork collaboratively with team members and external partnersExhibits exemplary qualified conductPromotes and supports a safe work environmentPromotes knowledge and understanding of Cultural Safety, Reconciliation, and Indigenous EngagementOther DutiesThis individual in this role will predominantly work casual shifts 7am-3pm, 3pm-11pm, 11pm-7am. Due to the dynamic nature of the work in this shelter, other responsibilities and duties may be assigned.Required SkillsDiploma in Social Service field or related fieldExcellent reading, writing, and computer skillsCurrent First Aid CPRCurrent Vulnerable Sectors CheckSafe Food Handling certificateA thorough understanding of the organization's mandate and objectivesAble to meet essential physical requirements of the positionThe skills to deal rationally and diligently with crisis and emergency situationsExcellent problem-solving skills and critical thinking skillsAbility to work shift work, including overnight, evenings, weekends, and holidaysHaving De‐escalation, Mental Health First Aid, Suicide Intervention and Prevention training would be considered an assetRequirementsShift workSecurity Clearance

📌 Residential Support Worker-Casual (Sault Ste. Marie)
🏢 Employment Solutions - Sault College
📍 Sault Ste. Marie