Step up your career as a Supervisor in Field Operations at Cogeco Connexion in Windsor, ON. Lead a team of technicians, ensuring compliance and superior customer service.As a Supervisor, your role is pivotal in managing Customer Facing and Commercial Technicians. You will focus on coaching, performance appraisals, and onboarding to ensure the team meets all customer needs effectively. Collaborating with the manager, you will also oversee employee relations and tackle any arising issues promptly.Key Responsibilities:Implement training and coaching for technical skill developmentMonitor health and safety compliance through regular auditsCreate individualized performance improvement plansProvide support for quality checks on service workAddress customer escalations with effective feedbackRequirements:3-5 years of relevant leadership experienceExperience in the telecommunications sector is requiredHigh School education; higher education is a plusStrong understanding of broadband technologiesValid Ontario Driver's LicenseEnhance employee engagement and customer satisfaction as a Supervisor at Cogeco Connexion.

📌 Supervisor Role In Field Operations (Windsor)
🏢 Cogeco Connexion
📍 Windsor