Join a leading Human Capital Software organization as a Technical Support Analyst. This hybrid role emphasizes teamwork and cutting-edge problem-solving in enhancing HR software solutions.Required are strong analytical skills and a background in technical support, particularly with SQL and MS Excel. You will perform software installations for clients, troubleshoot issues, and ensure their rapid resolution while maintaining excellent communication standards with both clients and internal teams. You will play a key role in suggesting improvements to ongoing software functionality.Key Responsibilities:Provide technical assistance for HR applications pre and post-deploymentOversee remote installations and client updatesInvestigate and resolve client issues effectivelyCollaborate with technical teams for solution testingRecommend software enhancements based on user feedbackRequirements:At least 2 years in end-user support rolesIT degree or diploma is mandatorySolid SQL knowledge for queriesAdvanced MS Excel skills requiredExperience with software updates and installationsBring your analytical expertise and problem-solving attitude to make a positive impact in the Human Capital Software sector.

📌 Human Capital Software Support Analyst (Ottawa)
🏢 ASL Consulting
📍 Ottawa