25 Sep
|
Fuze HR Solutions
|
Sainte-Thérèse
25 Sep
Fuze HR Solutions
Sainte-Thérèse
Join as a Bilingual Automotive Technical Specialist, bridging customer service and technical expertise in a hybrid working atmosphere. Diagnose and resolve vehicle issues while maintaining clear communications.This full-time opportunity emphasizes your automotive experience and problem-solving abilities to enhance customer satisfaction. You will investigate claims, analyze technical data, and collaborate with various teams to support transparent vehicle assessments.
Your bilingual skills will be crucial in effectively communicating complex automotive concepts to clients.Key Responsibilities:Provide comprehensive technical support for automotive issuesResolve arbitration claims using thorough technical assessmentsAssess and validate vehicle issues through inspectionsTranslate customer concerns into transparent technical languageTrack trends to improve service quality and efficiencyRequirements:Minimum of 2 years in automotive technical rolesStrong diagnostic and analytical skills in various systemsExcellent bilingual communication ability, both spoken and writtenExperience with CRM and digital tools preferredKnowledge of warranty processes as a valuable assetUtilize your technical expertise in a dynamic, supportive role focused on enhancing the customer journey through effective diagnostics and solutions.
📌 Skilled Technical Specialist - Bilingual Automotive Focus (Sainte-Thérèse)
🏢 Fuze HR Solutions
📍 Sainte-Thérèse