Location:Oakridge Boutique (Vancouver)Reports To:Operations ManagerContract:Full-Time, Temporary (12-month contract)Your role @ Chanel:As part of the Heart of House team, the Sales & Stock Support will support the Vancouver Boutique team by supporting administrative and back of house duties, while maintaining the CHANEL standards of excellent customer service, personal presentation and teamwork at all times.What impact you can create at CHANEL:CUSTOMER SERVICE & ADMINISTRATIVE :Establish and maintain strong client relationships in-person and on the phone by responding promptly and appropriately to all internal and external queries and ensuring that all clients are kept informed as appropriateProvide the highest level of customer service to colleagues at all times, including prompt response to requests from Clients, Boutique Management and Head Office.Assisting on the shop floor as needed, apply CHANEL standards of customer service including welcoming clients, presenting recent collections, escorting clients to the door as appropriateCommunicate appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required.Prepare packaging and assist with gift wrapping parcels as neededAccurately document messages and deliver to Fashion Advisors on a timely mannerWork effectively and efficiently within the team, ensuring memos and information notices are current and posted in each area and staff roomEnsure absolute confidentiality of the Company's commercial activities and internal affairs at all timesBACK-OF-HOUSEAssist in inventory management (shipments, transfers, cycle counts, consolidation, etc.)Execute after-sales tasks (send sales,



repairs, etc.)Ensure inventory integrity and organization at all timesPartner with FAs to ensure BOH organizationTake ownership of secondary stockroom organization and maintenanceBOUTIQUE SUPPLIES:Ensure that back-office areas are kept clean and tidy at all timesEnsuring Cash and Wrap stations are prepared and stockedPreparing packaging and assist with gift wrapping parcels as neededWhat you will bring to the roleSuccessful experience of at least 1-3 years in retail operations and/or stock experienceKnowledge of shipping and receivingCustomer experience mind-setDetail oriented; excellent organizational skillsExcellent verbal and written communication skillsComfortable working with different departments and teams; Fluent English,French a plusYou are energized by a fast-paced work environmentMaking a visible contribution to the success of a teamWhat you will gain from this experienceThe opportunity to work with a fun, creative and passionate brand; The opportunityto support and contribute to the back of houseCompetitive base salary of $56,500CAD annuallyAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.

📌 Chanel Sales & Stock Support (Vancouver)
🏢 Chanel
📍 Vancouver