Job DescriptionPosted Tuesday, September 1, 2026 at 4:00 AMWhen you join East Penn Canada, you become part of a battery solutions company serving essential industries across Canada. As a national industry leader, our business depends on the people who keep our operations moving every day. That's why we offer opportunities for growth, recognition, and long‐term stability, supported by benefits and programs designed to help you thrive."What Powers You" matters. Here's how we support our warehouse team members:Competitive pay with shift premiums, and overtime opportunities during peak periodsAllowances for safety shoes, prescription safety glasses, and uniforms100% employer‐paid health and dental advantages, plus insurance coverage and a Health Spending Account, along with paid sick daysStable, long‐term employment with a national industry leader, including results‐based rewards with annual merit increases, profit sharing, and a deferred profit‐sharing program to help you plan for the futureCareer growth and training opportunities, with many roles across our four divisions filled through internal promotions, supported by industry‐leading in‐house training and tuition reimbursement for courses outside of workEmployee discounts on batteries, plus access to exclusive deals on popular brandsThe afternoon shift Quality Assurance Assistant is responsible for ensuring a high level of order accuracy throughout the warehouse by ensuring strong quality assurance procedures are followed and maintained. This role is responsible for supporting warehouse quality programs, conducting quality audits and order verifications, maintaining inventory accuracy, and supporting continuous improvement activities across warehouse operations.The Quality Assurance Assistant contributes directly to operational efficiency and customer satisfaction by helping ensure products are picked, packed, inventoried, and shipped accurately while maintaining compliance with all company and provincial health and safety standards.Please note that this role supports the afternoon warehouse shift,



and hours of work are from 3pm to 11:30pm Monday through Friday.Duties & ResponsibilitiesAssisting in the implementation and maintenance of warehouse quality assurance programsCoordinating quality assurance activities with warehouse leadership and responding to quality-related questions and concernsPerforming quality checks on customer orders to ensure right-first-time order picking and packing accuracyCounting and monitoring warehouse inventory to ensure physical stock aligns with system balancesConducting inventory reviews and material assessments utilizing SAP and other warehouse systemsOrganizing products according to established warehouse procedures and locating misplaced inventoryReporting inventory discrepancies and assisting with investigations related to overages, shortages, damaged, or inconsistent productMaintaining error logs used to support employee coaching and continuous operational improvementWorking collaboratively with warehouse personnel to identify root causes and resolve inventory discrepanciesSupporting the implementation and sustainability of East Penn Canada's Lean Distribution initiativesProviding coaching to warehouse personnel on policies, procedures, and quality standards as requiredSupporting the coordination and tracking of departmental operational metrics on a daily, weekly, and monthly basisFollowing all company policies, procedures, and provincial regulations, including Health & Safety requirements, WHMIS, TDG, Workers' Compensation, and Labour Board regulationsIdentifying, reporting, and escalating workplace hazards, safety concerns, and potential health and safety risksProviding back-up support to warehouse and product maintenance functions as operationally requiredContributing to a positive team environment through collaboration, knowledge sharing, and a strong customer service focusMaintaining a professional appearance and company uniform in accordance with company standards2+ years of experience in a quality assurance, inventory control, or related role,



within a warehousing or manufacturing environmentExperience conducting audits, cycle counts, inventory counts, or quality inspectionsExperience using SAP or similar ERP/warehouse management systems considered an assetProficiency with Microsoft Outlook, Word, and ExcelAbility to learn and adapt to new computer systems and applicationsStrong attention to detail and commitment to accuracyExcellent organizational, multitasking, and prioritization abilitiesStrong analytical and problem-solving skills with the ability to identify root causes and implement practical solutionsStrong communication skills (reading, writing, and speaking) in EnglishCustomer-focused approach with a sense of urgency when responding to internal and external customer needsAbility to work effectively under pressure and meet deadlines in a fast-paced distribution environmentWillingness and ability to occasionally lift and/or move loads up to 50 lbsForklift certification considered an assetPositive, professional, and team-oriented attitudeAbility to work independently while contributing to a collaborative warehouse environmentOther Considerations:This role supports East Penn Canada's afternoon shift, and employees must be able to work from 3pm to 11:30pm Monday to FridayBackground checks including criminal checks and employment references will be required as a condition of employmentHiring range for this role is estimated at $22.00-24.00 hourly plus shift premium (actual salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data)AI Usage:East Penn Canada uses artificial intelligence tools to support our recruitment process and improve the candidate experience, such as helping organize applications or highlight relevant qualifications. AI is not used to make hiring decisions. All hiring decisions are made by our recruitment team and hiring managers, who are trained to use these tools responsibly.Accessibility and Inclusion:East Penn Canada is an equal opportunity employer committed to diversity, inclusion, and accessibility. We welcome applicants from all backgrounds and will provide reasonable accommodations for candidates with disabilities, upon request.

📌 Quality Assurance Assistant (Ottawa)
🏢 East Penn Canada
📍 Ottawa