Join Energy Safety Canada as a Contact Center Customer Representative, delivering expert support to enhance client satisfaction. Leverage your communication skills to ensure all inquiries are resolved effectively.As part of the training services team, you will assist students, instructors, and clients by managing inquiries through phone, email, and chat. This role emphasizes technical troubleshooting and adherence to quality objectives while processing requests and maintaining customer data.Key Responsibilities:Resolve inquiries in a Contact Center environmentProcess customer requests adhering to proceduresMaintain certificates for Energy Safety Canada coursesUphold quality metrics and service standardsExecute additional assigned tasksRequirements:High school diploma or its equivalentMinimum of 6 months customer service experienceBasic computer proficiency and MS Office skillsStrong interpersonal and communication skillsAbility to handle high-volume inquiries effectivelyApply your expertise in customer service to enrich Energy Safety Canada's mission of worker health and safety.

📌 Contact Center Customer Representative Role (Nisku)
🏢 Energy Safety Canada
📍 Nisku