Sunnybrook Academic Family Health Team Clinic Secretary - Full Time Permanent Key Responsibilities: Complete administrative tasks including chart preparation, scheduling appointments, organizing reports, and following up on referrals Proficiently respond to patient phone calls and emails Provide face to face patient support in our outpatient clinics Assist nursing staff and physicians with triaging patient phone calls and appointments based on patients' needs Support clinic flow by coordinating in office and virtual appointments Participate in Quality Improvement initiatives The Requirements: Outstanding customer Service skills are essential Excellent problem-solving, interpersonal and communication skills Demonstrated ability to work effectively in an interprofessional team environment. Minimum 2 years front-line outpatient experience is essential.



Primary Care experience is an asset. Previous experience with Electronic Medical Records (EMRs) is required. - Telus Practice Solutions (PSS) EMR is an asset. Ability to collect and enter patient data accurately Very strong multi-tasking skills with the ability to manage competing priorities of phones, EMR administrative tasks, physician requests, and patients attending clinic. Excellent written, verbal and electronic communication skills Proficient in MS Office Suite and an aptitude for adapting to new software and IT systems Sound knowledge of medical terminology Demonstrated ability to adapt to face paced and changing work conditions #J-18808-Ljbffr

📌 Clinic Secretary - Family Health Team Clinic - Regular Full-Time 2026-18773 (Toronto)
🏢 Sunnybrook Health Sciences Centre
📍 Toronto