Become a Senior CRM and Power BI Consultant at BDO Canada, where you will focus on enhancing client engagement and outcomes in a rewarding and versatile work environment.In this senior role, you will provide essential support for Dynamics 365 Customer Engagement and the Power Platform, leading proactive engagement efforts and optimizing client solutions. Your expertise will help clients leverage their technology effectively while tackling complex issues and ensuring high-quality service delivery. Collaborate with internal teams to identify and implement strategies for repeatable success.Key Responsibilities:Translate client needs into actionable improvementsLead complex issue troubleshooting and solutionsDrive the development of optimization strategiesSupport governance and ensure operational efficiencyContribute to knowledge base developmentRequirements:7+ years of Dynamics 365 CE support experience3+ years in Power BI with data modeling expertiseRelevant Microsoft Certifications are necessaryExperience in remote user support and collaborationStrong expertise in Microsoft Teams and analyticsUse your advisory skills to transform client relationships and outcomes at BDO Canada, fostering a culture of continuous improvement.

📌 Senior Crm & Power Bi Consultant At Bdo (Toronto)
🏢 BDO Canada
📍 Toronto