Elevate client experience at MEDFAR Clinical Solutions as a Bilingual Customer Support Specialist. Offer critical support to healthcare providers using our MYLE software.You will be the first point of contact for clients facing billing questions or software-related issues. Your insights will directly impact client satisfaction. Enjoy a permanent, full-time role with hybrid work options within Quebec.Key Responsibilities:Quickly resolve incoming requests via phone and emailProvide in-depth technical guidance on MYLE softwareDiagnose issues and offer tailored solutionsWork with support team members to resolve inquiriesEnhance our knowledge base with current insightsRequirements:Experience in customer service roles idealExcellent problem-solving skills and client-oriented mindsetBilingual in French and English at an advanced levelPassion for technology and learning new softwareFlexible availability for shift coverage, including nightsJoin MEDFAR to help innovate and improve healthcare delivery through outstanding customer support.

📌 Bilingual Customer Support Specialist Role (Montreal)
🏢 Medfar
📍 Montreal