Connective is a dynamic non‐profit organization that provides cutting-edge programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.Role PurposeThis position will provide casework and clinical support to residents of Connective's programs in order to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counseling and/or rehabilitative plans.Status and ClassificationUnionized. This position is open to applicants of all genders.HoursMornings 08:00 - 16:00Evenings 16:00 - 00:00Overnights 00:00 - 08:00Casual employees must be available for at least 21 shifts per month, including seven overnight shifts. Full‐time applicants or full‐time students should be available for 15 shifts per month, including five overnight shifts.What We OfferCommitted Living Wage Employer2022 & 2023 Canadian Nonprofit Employer of Choice Award from NEOC2023 High‐Performance Culture Award from Supporting LinesCompetitive benefits package, including health, wellness, and pension planCareer and personal development, with the ability to grow in a diverse range of programs and departmentsAccess to staff mental health supports, including an in‐house counsellor, Employee Family Assistance Program, and Critical Incidents Stress ManagementAccess to On‐Demand Pay to withdraw earned wages before paydayParticipates in a portability program where employees moving from a CSSEA‐member employer to Connective can port service hours for vacation and wage purposes (within last 12 months)Reporting and Working RelationshipsReports to the Program Manager of the facility or their designateParticipates actively in house, staff, and staff/resident meetingsParticipates as a member of the Connective staff teamLiaises with outside professionals from other agencies or government bodies as requiredKey AccountabilitiesProgramsPlans, develops and delivers harm reduction and cultural safety practicesInterviews clients to prepare care plans and background information with confidentialityAssumes a primary or key worker role with assigned resident(s) under Program Manager guidanceProvides input to the Program Manager and/or other staff on the development of appropriate care plans to achieve the resident's objectivesWorks toward the implementation of the care plan established for each residentDevelops interpersonal therapeutic relationships with psychiatric residentsConnects clients with health and psychiatric servicesUses professional judgement to ascertain and apply appropriate intervention techniques with residents in crisisAssists with implementation of Applied Behavioural Analysis (ABA)



therapeutic support under the direction of a Behaviour InterventionistMeets with each resident on a routine basis to discuss progress and plan future interventionsAssists the Program Manager and/or other staff in identifying potential problems and reports any difficultiesParticipates in social, recreational, employment, educational, and other programs as appropriate to assist the resident's case/care planContributes to the evaluation of the resident's progress and makes written and oral reports to the staff teamMaintains client files including statements of goals, care plans, summaries, case notes, reviews, and closing reportsDevelops and maintains an in‐house resource area containing current information/brochures of programs and services for residentsEnsures residents comply with the terms of their residency and understand the rules of the facilityActs as an on‐site advocate for each residentProvides emotional support and feedback to residents and their familiesSupports residents toward integration and healthy functioning within the communityActs as a positive role model for clients, providing life skills training and behaviour management as appropriateDispenses and ensures taking of medications as requiredProvides transportation and assists residents to attend appointments as neededPlans, develops and delivers in‐house programs with other residence staff to address residents' needsCommunityIdentifies social, economic, recreational, employment, and educational services that will meet the needs of the clientCollaborates with multidisciplinary team and consulting with team psychologist and psychiatrists to develop, implement, maintain, and adjust individualized treatment plansParticipates constructively and appropriately in short‐ and long‐term planning for clients of mental health programsMaintains effective liaison with other agencies, professionals, government officials and the community to contribute to the success of the case/care planResidentialSupervises activities of the residence and its residents while on shift including maintaining case notes and the logbookMonitors and ensures effective operation of the facility, including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory and food servicesProvides input into meal scheduling and preparation, including food inventoryEnsures the security of the residenceDevelops, implements and maintains housekeeping areas and the upkeep of the facility both inside and outside; involves residents whenappropriateHandles weekly grocery shopping and involves residents when appropriateAssists with operational details,



including but not limited to administrative supportOrganises and oversees meal preparation involving residents when appropriateAssumes on‐call responsibility and carries residence pager as necessaryAccompanies residents to appointments and community outings following court/review panel restrictionsOtherParticipates in staff and resident/staff meetingsAssists with orientation and training of new staffOther duties may be assigned from time to timeWorking ConditionsFunctions independently while on shift and adheres to Residence Policy and ProceduresWorks in a high‐stress environment, often dealing with clients in crisis situationsDemonstrates physical fitness to carry out program duties and meet operational needs of the residenceProvides appropriate personal transportation with required business insurance coverage for resident mobilityIs a member of CUPE local 1936‐11Experience and SkillsGraduated with a relevant Degree or Diploma with one year related mental‐health experienceExperience in the appropriate field and ability to respond well in crisis situationsClear understanding of Psycho‐Social Rehabilitation applicationsExperience in providing service to people with different learning abilitiesDemonstrated experience in an applicable residential settingGood working knowledge of technical details important for group residence functioningExperience with clients with history of conflict with law, developmental disabilities and/or spectrum disorders, interaction with social agencies and psychiatric/personality disordersAwareness of Community Living of British Columbia (the contractor) concerns, laws and policies related to the specific residence programAbility to teach skills and work effectively with othersKnowledge of theory, principles and practices in related fieldsExcellent written and verbal communication skills in EnglishRequirementsSuccessfully complete a Criminal Records CheckValid Class 5 BC driver's licensePersonal transportation in good repair, insured for business up to $1,000,000 liability, and can transport residentsProof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirementsCurrent Emergency First Aid (Certificates accepted in B.C. – WorkSafeBC)CompensationAs Connective is a unionized environment, the starting wage is $25.95 to $29.76 per hour. Plus benefits enrollment as per the Collective Agreement. Candidates must be legally authorized to work in Canada, observe weekly hour limits if under a temporary or study visa, and provide proof of eligibility if selected for the role.InclusionAt Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. We strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.For more information on Connective's services and locations, see https://connective.Ca/

📌 Casual Residence Worker (Ivy Light Community Living) (Surrey)
🏢 Connective
📍 Surrey