Bilingual Occasional Key Holder - Edmundston (247919-67)Occasional Key Holder - Edmundston (247919-67)About Us: Cannabis NB is New Brunswick's trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province.Our Goal: To deliver a world-class customer experience rooted in knowledge, care, and safety. Our Mission: To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information. Our Mandate: To support public education and harm reduction by promoting socially responsible cannabis use across the province.We are seeking a Key Holderwho will play an important role in supporting daily store operations, delivering exceptional customer service, and ensuring a safe, compliant, and efficient retail environment.Responsibilities and Key Accountabilities: In support of the strategic pillars and in partnership with the Retail Store Manager and Team Lead, the responsibilities of a Key Holder (Designate) at Cannabis NB may include, but are not limited to:Support and guide team members on store processes and service standards to deliver exceptional customer serviceDrive a positive team culture focused on accountability, collaboration, and resultsAct as Leader on Duty (LOD) and support daily store operations in the absence of Store Manager or Team LeadEnsure adherence to loss prevention policies to support achieving store shrink goalsReport, document, and address near misses, customer injuries, or workplace incidents in a timely mannerEnsure compliance with corporate policies and provincial or federal lawsSupport and uphold in-store responsibility processes and practicesOperational Responsibilities:Complete opening and closing procedures,



including cash handling, safe counts, and security protocolsVerify and complete daily financial documentation (cash logs, deposit logs, MPOS reconciliation)Monitor and investigate cash or inventory variances and **escalate** as requiredExecute daily inventory tasks including cycle counts, variance checks, and product handling (including returns and quarantined items)Support inventory accuracy through daily counts, adjustments, and documentationMaintain store presentation standards, including merchandising, cleanliness, and organizationComplete daily cleaning routines across sales floor, office, and back roomLeadership & In-Store Support:Provide direction and support to team members during shifts, including shift transitions and daily briefings (PASE updates)Support store engagement initiatives and contribute to a positive workplace cultureParticipate in store safety practices, including maintaining First Aid certification and completing required safety training .Weekly & Ongoing Responsibilities:Support store audits and operational checks in the absence of Store Manager or Team LeadAssist with receiving inventory, including purchase orders (POs) and transfer orders (TOs)Support preparation and execution of RSL (Retail Supply Logistics) processesMaintain store planogram (plano)



and brand standardsContribute to ongoing operational improvements and efficienciesAbout You:You are a reliable and proactive team player who thrives in a fast-paced retail environment. You take pride in being someone others can depend on and are confident stepping into a leadership role when needed. You lead by example, support your team, and contribute to a positive and productive work environment.You are detail-oriented, organized, and comfortable managing operational tasks such as cash handling and inventory. You are committed to delivering an exceptional customer experience while ensuring all policies, procedures, and safety standards are followed.Qualifications:Ability to work flexible hours, including evenings and weekends1–2+ years of retail or customer service experience (leadership experience is an asset)Strong communication and interpersonal skillsDemonstrated ability to take initiative and work independentlyExperience with cash handling and/or inventory management is an assetFirst Aid certification (or willingness to obtain)Ability to speak both French and English is an assetWhat We Offer:$22.88 per hour (inclusive of 4% vacation pay and 4% holiday pay)Opportunity to work in an exciting and rapidly evolving industrySupportive, engaged, and inclusive work environmentWorking Conditions:Must be 19 years of age or olderOnly candidates with legal authorization to work in Canada will be consideredMust be able to work a flexible schedule including evenings and weekendsCannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel protected, respected, and supported.

📌 Bilingual Occasional Key Holder - Edmundston (Saint-Basile)
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📍 Saint-Basile