Become a key player as a Bilingual Customer Service Representative in Laval, Quebec. Focus on ensuring smooth order processing and excellent customer service in an office setting.This role, Monday to Friday, is designed for individuals with over five years of experience in customer service and product order management. You will act as a liaison, managing customer inquiries about shipments, delays, and quality, ensuring that communications with internal departments are streamlined and effective.Key Responsibilities:Manage orders received by phone, fax, and emailCommunicate effectively with customers regarding deliveryResolve inquiries about shipments and product availabilityCollaborate with team members for smooth operationsTrack and document customer interactionsRequirements:Bilingual in French and EnglishMinimum 5 years in customer service rolesExperience in manufacturing environments is a plusPost-secondary education in a related field preferredFamiliarity with ERP systems like JDE or SAPLeverage your bilingual language skills to excel in customer service and order management in Laval.

📌 Customer Service Representative - Bilingual (Laval)
🏢 Beyond Bilingual
📍 Laval