Oversee the retail experience at Pursuit as the Director of Retail Operations. Drive strategic initiatives that elevate guest services and operational efficiency across multiple sites.As the Director, you will lead retail operations for the Banff Jasper Collection, managing a diverse team and ensuring high standards of service. Responsible for buying, inventory management, and training programs, this role is vital in meeting business goals and enhancing the customer journey at Pursuit's various attractions.Key Responsibilities:Implement growth strategies for retail revenueManage logistics and operations of retail networksDevelop training programs for staff developmentEnsure adherence to safety protocols in retail outletsMonitor financial performance and adjust strategies accordinglyRequirements:At least 3 years in a retail leadership capacityExperience in multiple retail environmentsStrong grasp of inventory management and budgetingAbility with retail systems, particularly Retail ProKnowledge of hospitality industry practices preferredLead retail initiatives that enhance the guest experience at Pursuit locations!

📌 Director Of Retail Operations (Banff)
🏢 FlyOver Iceland
📍 Banff