25 Sep
|
ClearDent
|
Burnaby
Become a Dental Software Support Specialist at ClearDent in Metro Vancouver, British Columbia. Your role will focus on providing exceptional technical support for our dental software products.This full-time opportunity requires a drive for problem-solving and a passion for customer care. As the main support contact, you'll troubleshoot issues, offer solutions, and document your findings. Ideal candidates will have strong communication abilities and experience working with SaaS platforms and Microsoft tools. Your contributions will directly support dental clinics across Canada.Key Responsibilities:Provide enthusiastic support to all ClearDent customersTroubleshoot and resolve software issues effectivelyEscalate complex problems to the appropriate teamDocument all customer interactions in detailManage multiple support queues efficientlyRequirements:Robust verbal and written English skills2 years of relevant experience or equivalent educationProficient in Microsoft Office and SaaS productsFamiliarity with dental software as an assetKnowledge of SQL Server, Salesforce, JIRA is beneficialSupport dental excellence with top-tier software solutions at ClearDent.
📌 Dental Software Support Specialist (Burnaby)
🏢 ClearDent
📍 Burnaby