About Graitec GroupGraitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we've tripled our revenue in just five years.Our North Star is transparent - accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers.Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world‐class partnerships with our own cutting‐edge software and services to drive performance and sustainability across the industry.At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together.How we work: Growth, Agility, Innovation, ResponsibilityHow we behave: Ambition, Engagement, One Graitec, Positive EnergyLearn more about the Graitec Group: graitec-group.Com/graitec-a-global-playerAbout the Team HiringThe Technical Services team supports customers in adopting and maximizing the value of their purchased software solutions. Through training, consulting, and post-sales support, the team ensures successful implementation and continuous improvement. They collaborate closely with Sales, Marketing, and Product teams to deliver a seamless customer experience and drive solutionexcellence.OverviewBusiness Purpose & Value ContributionThe Implementation Consultant is a customer-facing role focused on delivering training, mentoring, and technical support to ensure successful software adoption. This role contributes to customer satisfaction, retention, and solution optimization through expert consulting, content creation, and collaboration with internal teams.Consulting & Training DeliveryDeliver project-based support and tailored training to accelerate customer adoption and maximize satisfactionDesign and implement consulting offerings aligned with project goals, leveraging customer data and analytics for measurable impactLead strategic engagements and follow-up sessions using data-driven insights to improve performance and drive continuous improvementPost-Sales Technical SupportResolve technical issues efficiently to ensure solution stability and customer confidenceApply advanced troubleshooting and root cause analysis, using data to identify trends and prevent recurring issuesDefine and improve support frameworks, train others,



and implement high-performance standardsContent Creation & Knowledge SharingProduce high-quality documentation, articles, and videos to support customer enablement and strengthen brand positioningUse analytics to measure content relevance and impact, continuously improving knowledge-sharing frameworksLead content strategy and implement data governance for global benchmarkingPre-Sales EngagementDemonstrate solution value and technical expertise through product demos and customer meetings, supporting revenue growthBuild tailored presentations and support opportunity qualification using best practices and data-driven insightsDefine pre-sales methodologies and integrate predictive analytics to improve win ratesContinuous Learning & CertificationsMaintain and develop certifications to ensure technical credibility and competitive advantageApply new learning in projects, using data to measure impact and identify skill gapsContribute to training strategy and mentor peers, embedding a data-driven approach to talent developmentCommunicationCommunicate clearly and persuasively with customers and internal teams to ensure alignment and trustAdapt communication style to different audiences, using data insights to influence decisions and achieve project goalsMentor others on effective communication and shape communication strategies across regionsCollaborationFoster teamwork and accelerate delivery through knowledge sharing and effective coordinationLead cross-functional initiatives, manage conflicts constructively, and promote a collaborative cultureDefine frameworks to improve team dynamics and measurable collaboration KPIs across the organizationBusiness AcumenAlign technical decisions with business priorities to support profitability and strategic growthLead initiatives that improve operational efficiency and contribute to overall business strategyMentor teams in developing business acumen and integrate predictive analytics into consulting strategiesTime & Project ManagementEnsure efficient execution, optimal resource utilization, and customer satisfaction by meeting deadlines and maintaining profitabilityLead planning and resource allocation using data to optimize time and reduce bottlenecksDefine enterprise-level time management frameworks and support teams in strategic transformationAI EnablementSupport customers and teams in leveraging AI to improve efficiency and innovation, including AI features in Graitec productsIntegrate AI-driven insights into solution design and technical delivery,



measuring adoption and impact globallyDrive AI adoption, mentor teams, and define standards for AI-enabled implementationsResponsibilitiesExperience as an MEP Implementation Consultant, BIM Consultant (MEP or AEC), Technical Consultant, or similar role within the AEC/BIM industry (Mechanical, Electrical, Plumbing, Architecture, or Engineering)Experience delivering training, consulting, and post-sales support for software solutions across MEP and/or AEC environmentsStrong operational expertise inAutodesk Revit (MEP and/or Architecture/Engineering disciplines) within real project environmentsExperience supporting customers in theadoption, optimization, and standardization of BIM workflows, including both MEP-focused and broader AEC use casesExperience working ininterdisciplinary environments, collaborating across MEP, architectural, and engineering teamsExposure topre-sales activities (product demos, technical presentations, workflow reviews) is highly valuedFluency in English and French, both written and spoken; Spanish proficiency is a strong advantage (nice to have)QualificationsStrong knowledge of BIM methodologies, coordination workflows, and modeling standards across MEP and AEC domainsAdvanced proficiency inAutodesk Revit (MEP and/or Architecture/Engineering modules)Solid technical knowledge inMEP engineering (mechanical, electrical, plumbing) and/or broader AEC disciplinesExcellentcommunication, presentation, and customer-facing skills, with the ability to simplify complex technical topicsStronganalytical, problem-solving, and workflow optimization skillsDegree inMechanical Engineering, Building Services, Architecture, or a related AEC fieldAutodesk, BIM, or Revit certifications are highly valuedInterview ProcessAt Graitec, we're proud to foster a diverse and inclusive workplace.We value our employees for who they are and the contributions they bring, encouraging everyone to be their authentic selves at work. This diversity helps us better serve the wide range of customers and markets we operate in. We welcome applications from all backgrounds and assess candidates solely on their skills and ability to succeed in the role.Graitec uses AI to support and streamline internal processes; however, all application reviews, screening, and hiring decisions are made solely by our Talent Acquisition team and hiring managers.HR Screening -An initial 'get to know you' discussion.Manager Interview -A role-specific discussion with the hiring manager.Panell Interview -May include a presentation or a collaborative exercise.Final Interview -Conversation with the Business Unit Leader.Additional InformationAs a signatory of United Nations Women's Empowerment Principles, Graitec is committed to equal opportunity and pay transparency.

📌 Revit - Mep Implementation Consultant (Montreal)
🏢 GRAITEC
📍 Montreal