Elevate your career with ABB in a hybrid Customer Service role based in Saint-Jean-sur-Richelieu. Engage with customers while managing orders and enhancing satisfaction.In this customer-centric position, you'll provide internal and external service, focusing on order and claim management. With your 2-3 years of experience, you will communicate effectively with customers, addressing their needs, solving problems, and ensuring orders are handled seamlessly.Key Responsibilities:Oversee and manage customer orders and claimsAddress after-sales issues and resolve EDI errorsKeep customers informed about shipping delays and deliveriesCollaborate with Logistics on shipping detailsParticipate in continuous process improvement effortsRequirements:2 to 3 years of customer service experienceMust be bilingual in French and EnglishProficiency in various computer systems requiredUnderstanding of SAP considered an advantageStrong verbal and written communication skills necessaryUse your customer service expertise at ABB to help drive impactful change in electrification solutions!

📌 Hybrid Customer Service Role - Abb (Saint-Jean-sur-Richelieu)
🏢 ABB
📍 Saint-Jean-sur-Richelieu