Enhance customer interactions as an Assistant Service Manager at Mercedes-Benz Vancouver. This role highlights your ability to support service operations and elevate client experiences effectively.As part of Dilawri, Canada's largest automotive group, the Assistant Service Manager plays a fundamental role in the Service Department. Responsibilities include assisting with operational oversight, managing customer appointments, and resolving concerns. Collaborating with technicians and ensuring adherence to operational standards are also key elements of this role.Key Responsibilities:Support daily Service Department operationsCollaborate with Service Advisors on customer interactionsCoordinate service reminders and appointment setupsManage high-quality service delivery and repairsAddress and resolve customer complaints effectivelyRequirements:Minimum 5 years in automotive service rolesSolid understanding of vehicle mechanicsExceptional customer service and communication skillsStrong organizational and multitasking capabilitiesLegally entitled to work in CanadaBe part of a company that fosters excellence and innovation at Dilawri.

📌 Mercedes-Benz Vancouver Service Manager Assistant
🏢 Dilawri Group of Companies
📍 Vancouver