Join Open Farm as a Senior CRM Manager focused on driving customer loyalty through creative lifecycle marketing. Leverage your expertise in email and subscription strategies in a hybrid environment.This position empowers you to manage Open Farm's lifecycle marketing and CRM efforts, aimed at nurturing customer relationships post-acquisition. You'll play a pivotal role in enhancing retention and LTV, optimizing our email and SMS outreach, and refining our subscription programs.



Your insights will help shape the customer journey from the first purchase onward.Key Responsibilities:Oversee the comprehensive lifecycle marketing strategy at Open FarmBoost retention rates while managing CRM performance metricsOptimize subscriber engagement via personalized communicationsPartner with teams to ensure effective prospect nurtureReport on key CRM KPIs such as retention and churn ratesRequirements:4-6 years of experience in lifecycle or retention marketingHands-on experience with CRM tools like KlaviyoAbility to manage segmentation and personalization effectivelyStrong data analysis and reporting skillsBackground in leading cross-functional teams and projectsDrive impact at Open Farm by enhancing our CRM and lifecycle initiatives, propelling customer loyalty forward.

📌 Senior Crm Manager, Open Farm Marketing (Toronto)
🏢 Content Creators
📍 Toronto