Become an Experience Lead at PetSmart, ensuring exceptional customer interactions and store operations. Lead a passionate team to create unforgettable moments for pets and their owners.As the Experience Lead, your role focuses on enhancing customer service and managing day-to-day store operations. This includes supporting the development of associates and maintaining high standards of pet parent service. You will be instrumental in driving business results while nurturing a collaborative setting for your team.Key Responsibilities:Support associate development through training and mentorshipManage and resolve customer inquiries effectivelyCoordinate promotional events and veterinary partnershipsMaintain store cleanliness and safety protocolsSupervise cash handling and POS transactionsRequirements:2+ years of customer service experience in retailPreferred leadership experienceFull-time availability including evenings and weekendsStrong communication and organizational abilitiesAbility to remain calm in high-pressure situationsBring your expertise and passion for pets to PetSmart as an Experience Lead, setting the standard for pet parent satisfaction.

📌 Experience Lead At Petsmart (Perth East)
🏢 PetSmart
📍 Perth East