Support developers in maximizing Brex's API capabilities as a Developer Support Specialist. This hybrid position collaborates closely with engineering to enhance user outcomes.As a Developer Support Specialist at Brex, you will serve as the main point of contact for developers, providing crucial support with API integrations. Work in tandem with product and engineering teams to capture and implement feedback that improves developer tools. This role is ideal for individuals early in their engineering careers looking to make an impact.Key Responsibilities:Assist developers with technical support for Brex's APIsLiaise with internal teams to facilitate feedback communicationManage escalations via customer calls and emailsCreate comprehensive self-service training contentResolve escalated technical issues from Support teamsRequirements:Bachelor's degree or relevant work experienceExcellent analytical and troubleshooting skillsEffective written and verbal communicationPrevious customer-facing role experience preferredUnderstanding of ERP integrations like Xero and Sage IntacctUtilize your technical expertise to enrich developer experiences at Brex as you contribute to creative financial solutions.

📌 Brex Developer Support Specialist Role (Vancouver)
🏢 Brex
📍 Vancouver