The Office Receptionist / Facilities Coordinator (Operations Administrator) is responsible for front-desk operations and day-to-day facilities support, ensuring a safe, organized, and professional office environment. This role serves as the first point of contact for employees, visitors, and vendors, and plays a key role in access control, office logistics, internal communications, and workplace engagement.Acting as the office's operational anchor, the Operations Administrator oversees workplace efficiency, supports internal communications, and contributes to employee engagement initiatives. This role ensures strict adherence to security protocols (including the Clean Desk Policy), delivers a high-standard hospitality experience, and serves as a key liaison between the Google and Teleperformance teams. Responsibilities span administrative operations, facilities coordination, payroll and HR support, and internal awareness initiatives.Key Responsibilities1. Facilities Operations & HospitalityOversee daily office operations, organization, and supply levels to maintain a professional, client-ready environmentCoordinate facility readiness for client and executive visits, including branding, room setup, and refreshment servicesManage vendor relationships and building maintenance requests to ensure seamless office operationsConduct regular walkthroughs to ensure compliance with workplace standards and security protocols2. Reception, Access Control & SecurityAct as the first point of contact for employees, visitors, candidates, and vendorsManage visitor registration and ensure compliance with security proceduresIssue, activate, deactivate, replace, and troubleshoot employee access cardsMaintain accurate access control records and coordinate with HR, IT, and Security teamsEnforce and promote adherence to the Clean Desk Policy and other security standards3.



Internal Communications & Creative SupportManage and deploy internal communications across digital and physical channelsDesign and produce internal visual assets, posters, signage, and digital content for announcements, campaigns, and employee recognitionDrive awareness of company policies, including security, emergency preparedness, and data protection guidelines4. Employee Engagement & CulturePlan and execute employee engagement activities, seasonal events, and awareness campaignsManage employee incentive and recognition programs, including budget tracking, prize procurement, and distribution of credentials or awardsAudit timesheets and daily attendance reports, ensuring accuracy and alignment with benefit and leave recordsServe as the primary point of contact for HR and Payroll-related inquiries, including leave requests and pay discrepanciesSupport administrative coordination related to onboarding, policy communication, and operational reportingQualifications & SkillsPost-secondary educationPrevious experience in reception, facilities, office administration, or a similar role preferredStrong organizational and time-management skillsComfortable handling access systems, basic troubleshooting, and confidential informationExcellent communication and customer service skillsProficient in Microsoft Office or Google Workspace, Adobe, CanvaAbility to work independently and manage multiple priorities in a fast-paced environmentProfessional presence and discretionProblem-solving mindsetReliability and accountabilityTeam-oriented with a service-focused attitudeEstablished career path supported by self-assessments, virtual training,



and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.Robust career path with a full development plan and the chance to grow in the organization.2 weeks annual leave.Continuous learning through progressive training that is specific to your tenure and skills.Competitive salary with incentive programsPositive and supportive environmentMedical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.$50,000 annuallyScheduleMonday - Friday, 9:00am - 6:00pmLocationCandidates are advised to be within travel distance from our primary locations: 250 University Avenue, Toronto and The Well Downtown TorontoWork in office setup (5 days a week)Diversity, Equity & InclusionTP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.Please note that we may use artificial intelligence ("AI") tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

📌 Receptionist (Toronto)
🏢 Tp
📍 Toronto