25 Sep
|
Leavitt Industrial Group
|
Pitt Meadows
25 Sep
Leavitt Industrial Group
Pitt Meadows
Current job opportunities are posted here as they become available.Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.The OpportunityLeavitt Machinery is looking for a highly organized Customer Service Representative to join our team in Coquitlam, British Columbia. As the Customer Service Representative, you will work closely with our Operator Training team throughout the sales process to ensure customers receive excellent service. This will include working in the CRM, answering mainline phones, and handling customer inquiries.As the Customer Service Representative, your key responsibilities will include:Handle a high volume of incoming calls for main phone linesUtilize the CRM to pass leads to Account ManagersDevelop a comprehensive understanding of active clients and product offeringsEnsure compliance of standards within the department in support of maintaining positive customer experiencesProvide general administrative support for the Operator Training departmentAssist with completing registrations and follow up on client feedback as neededProvide coverage for Account Managers as neededRequired Skills & QualificationsThe ideal candidate will possess the following skills, knowledge, and competencies:At least two years of related customer service experienceStrong proficiency with MS Office Suite (Word, Excel, Outlook)Experience working with a CRM (i.E. Microsoft Dynamics, Salesforce, etc.) is preferredA confident, helpful, and customer-oriented phone presenceExcellent verbal and written communication skillsExcellent organizational skills and a high attention to detailAbility to thrive in a agile work environmentLeavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:Company paid medical health care plan for you and your dependentsDental plan, vision plan, and prescription drug coverageAnnual health care spending accountLife insurance, short term disability, and travel insuranceSick leave plan – 100% employer paidEmployee assistance programsRRSP matchingThe base pay range for this role is: $49,000 to $55,000 annually depending on experience.This is a hybrid role based in Coquitlam, BC.Leavitt Machinery would like to thank all applicants for their interest; however, only qualifiedapplicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.
📌 Customer Service Representative (Pitt Meadows)
🏢 Leavitt Industrial Group
📍 Pitt Meadows