Join Critical Environment Technologies (CET) as a Customer Service Specialist in Delta, BC. This in-office, full time role is dedicated to enhancing customer interactions through exceptional service.You will play a crucial role in supporting Customer Success and Field Service initiatives. By managing customer inquiries, monitoring service operations, and assisting in improving internal workflows, you'll contribute significantly to delivering smooth and effective service. Your proactive approach and teamwork will be key components in this collaborative environment.Key Responsibilities:Act as the main contact for managing customer inquiriesEnsure timely follow-up and resolution of requestsRespond professionally to all customer communicationsDocument processes and identify workflow improvementsProvide backup support in scheduling and service coordinationRequirements:1-3 years of experience in customer serviceStrong written and verbal communication skillsHigh school diploma required; associate's or bachelor's preferredSkilled in Microsoft Office applicationsDetail-oriented with proven multitasking abilitiesEnhance the customer service experience and work with CET to drive operational success.

📌 Delta Customer Service Specialist At Cet
🏢 Critical Environment Technologies Canada
📍 Delta