CGL seeks a Business Analyst for a temporary full-time position with a hybrid work model. This role focuses on enhancing Salesforce CRM and requires strong cooperative skills.In this role within the Client Experience department, you will engage with diverse teams to identify business needs, document essential requirements, and recommend innovative solutions. Your ability to analyze processes and user feedback will be crucial in driving improvements and ensuring satisfactory user experiences.



Building strong relationships with stakeholders will also be key to your success.Key Responsibilities:Collaborate with various teams to enhance CRM featuresAnalyze user feedback and document business processesFacilitate discussions and workshops with stakeholdersIdentify risks and opportunities for continuous improvementRecommend scalable solutions to operational challengesRequirements:Minimum three years of related experienceTwo years as a Business Analyst, including requirements gatheringEffective stakeholder facilitation and consensus-building skillsProficient in CRM platforms, especially SalesforceCertifications like CBAP or Salesforce Administrator are assetsUtilize your analytical and communication skills to make a positive impact in the CGL team.

📌 Cgl Business Analyst - Temporary Full-Time (Clarington)
🏢 Co-operators
📍 Clarington