Explore a rewarding role as a Hybrid Aftersales Representative with Dilawri and enhance customer experience post-sale. Your expertise in service appointment booking will drive dealership performance.Based in the BC Region, the CIC Aftersales Representative will communicate effectively with customers to ensure their needs are met across multiple dealerships. This role is crucial for optimizing service schedules and maintaining high levels of customer satisfaction through proactive outreach and support.Key Responsibilities:Manage customer communications via phone, email, and textSchedule services to maximize available hoursFollow up on customer satisfaction leadsConsistently achieve performance objectivesStay informed on service offerings across dealershipsRequirements:Diploma in Business or relevant experienceCustomer service or call centre background preferredStrong communication and multitasking skillsHighly organized with an eye for detailEnglish fluency required; Cantonese/Mandarin is aplusDrive excellence in the automotive service industry with Dilawri's dedicated team.

📌 Hybrid Aftersales Representative At Dilawri (Vancouver)
🏢 Dilawri Group of Companies
📍 Vancouver