Lead the action at Activate as a Store Shift Leader in Calgary where fun meets fitness. This full time position empowers you to drive customer satisfaction and team performance in a dynamic setting.As a Store Shift Leader, you'll maintain operational excellence while providing guidance and support to both customers and staff. Your role involves effective problem-solving and overseeing room functions to ensure every customer enjoys a memorable experience. Collaborating with the Store Leader, you will facilitate seamless operations while advancing the team's performance.Key Responsibilities:Manage phone and email inquiries for customer satisfactionCarry out check-in overrides and financial documentationHandle customer complaints efficiently and elevate as neededEnsure constant communication regarding facility statusTrain and guide new staff for optimal performanceRequirements:High school diploma or equivalent required1–2 years of customer service or related experienceFlexibility for day/evening/weekend shiftsSkills in MS Office applicationsPrior experience supervising a team of 10+ is a plusCultivate teamwork, operational expertise, and customer satisfaction as a Store Shift Leader at Activate in Calgary.

📌 Activate Store Shift Leader (Calgary)
🏢 Activate Games
📍 Calgary