Drive growth and client satisfaction as the Director of Client Services at BDA in Waterloo, Ontario. This hybrid role focuses on strategic leadership and enhancing client partnerships in the merchandise industry.In this influential position, you will lead a skilled team responsible for managing a portfolio of enterprise accounts. Your strong operational and sales knowledge will be vital in developing cutting-edge strategies, mentoring team members, and ensuring that client objectives are met consistently.



Collaborating with cross-functional teams will enhance your effectiveness in delivering tailored merchandise solutions.Key Responsibilities:Define growth strategies in collaboration with sales leadershipFoster long-term client partnerships and satisfactionConduct Quarterly Business Reviews for strategic initiativesMonitor CRM compliance and sales forecasting accuracyGuide team training and development effortsRequirements:10+ years of experience in account management5+ years of team leadership in sales or client serviceProven ability in strategic relationship managementSalesforce proficiency and strong analytical skillsWillingness to travel about 50% of the timeTake the next step in your career with BDA and shape the future of client services.

📌 Director Of Client Services - Hybrid (Alton)
🏢 BDA
📍 Alton