Lead customer experience initiatives as a Customer Experience Manager with BrokerLink in Cold Lake and Bonnyville, Alberta. Focus on team motivation and operational excellence in personal insurance.The ideal candidate for this full-time role will possess robust sales and leadership background. At BrokerLink, you will impact staff performance and enhance customer satisfaction. Your role involves achieving operational goals while participating in community engagements and adherence to quality standards.Key Responsibilities:Direct Personal Insurance operations to achieve targetsEstablish and monitor strategic goals for service qualityCoach team members and facilitate continuous learningCollaborate with other managers for service improvementsEngage in marketing and sales initiatives in the communityRequirements:AIC Level 2 or equivalent required; designations preferredExperience in personal lines sales and leadershipAbility to drive change and manage tasks effectivelyExceptional communication and customer service skillsStrong analytical and organizational capabilitiesMake a meaningful impact on customer lives and team growth at BrokerLink.

📌 Brokerlink Customer Experience Manager (Bonnyville)
🏢 Brokerlink
📍 Bonnyville