Full-time Remote Full time Position Type: Permanent Together, Let’s Do Great Things! We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you. What’s the role? As a Member Service Representative , under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as a Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union. Your duties will include:



Accurately processes a variety of transactions to meet the needs of our members. Providing sales and service expertise to inform members of new products/services and changes to existing products/services. Answering telephone inquiries. Providing members access into safety deposit boxes. End of day processing and balancing to be completed in a timely manner as per established procedures. Performing other related duties as assigned. What are we looking for? A secondary school diploma with academic emphasis 1 year post-secondary education Up to 1 year of work experience in a sales and service position Ideally, you are a flexible, collaborative team player with: Keyboarding skills of 40 wpm and computer terminology are required, in addition to proficiency with Windows products such as Outlook, Word, and Excel applications. Excellent communication skills and the ability to articulate in a clear, concise manner is required to

📌 Customer Service Agent - 50k-60k/Year - Remote (Quebec City)
🏢 Spade Recruiting
📍 Quebec City