THE OPPORTUNITYCanada Company is a national charitable organization dedicated to strengthening the connection between Canadians and the Canadian Armed Forces (CAF), and supporting CAF members, veterans and their families. As the organization celebrates its 20th anniversary this is an important moment to deepen Canadians' connection to and support for those who serve our country. Building on its national presence and growing philanthropic ambitions, Canada Company is seeking its inaugural Development and Operations Manager to help build the infrastructure, intelligence and strategies needed to grow the national fundraising program. This role provides an prospect to work broadly across donor engagement, corporate partnerships, sponsorship initiatives, and fundraising operations.Reporting to the Managing Director, the Development and Operations Manager will play a critical role in advancing the organization's fundraising efforts, bringing a combination of fundraising expertise, analytical rigour, strong research and relationship management skills. The Manager will lead prospect identification and research, develop compelling briefing materials and cases for support, and help shape tailored fundraising strategies for different donor audiences. Working closely with the Managing Director, the Manager will support the cultivation, stewardship and solicitation of major gift and corporate prospects, helping to advance meaningful relationships and philanthropic opportunities.The Manager will also oversee the organization's fundraising operations, including the donor database, prospect and donor tracking, reporting and related processes, ensuring that information is accurate, accessible and effectively supports fundraising activity. The role will contribute to strengthening donor stewardship and reporting, helping ensure supporters are appropriately engaged, informed and recognized.The ideal candidate brings a combination of fundraising and analytical skills, exceptional organization and attention to detail, and ability to translate research and information into practical fundraising strategies and materials. The Manager will be a self-starter with an entrepreneurial mindset who is equally comfortable thinking strategically and rolling up their sleeves to execute. While the Manager will have a meaningful role in donor and volunteer engagement, this role will particularly suit someone who enjoys being the strategic and operational engine behind effective fundraising and major gift development.This position is based in downtown Toronto at Canada Company's national office at CIBC Square, Tower One 81 Bay Street.Hybrid work arrangement (4 days onsite, 1 day remote)Some flexibility for occasional evening events and external meetings will be requiredSome travel within Canada will also be requiredABOUT CANADA COMPANY: MANY WAYS TO SERVECanada Company: Many Ways to Serve is a non-partisan national charity devoted to supporting Canadian Armed Forces (CAF) members, veterans, and their families.As an enduring bridge between the military and the Canadian public, Canada Company works through an expansive network of community and business leaders to raise awareness of military contributions, support education initiatives,



and enhance the wellbeing of military members and their families.Our programs include:Scholarships for Children of the Fallen and Canadian RangersBursaries for cadets and junior Canadian rangersEducational initiatives such as Honouring Bravery and Je Me SouviensJunior Canadian Ranger support programsMilitary family wellbeing initiativesKnowledge exchange and leadership engagement programsNational resilience and awareness initiativesCanada Company operates nationally and works closely with leaders from the Canadian Armed Forces, business community, academia, healthcare sector, and public institutions.Our InitiativesHow we deliverThrough scholarships, education, knowledge exchange initiatives, charitable endeavours, and more — Canada Company serves our country, our veterans, and their families.Our programming falls into three categories based on our core pillars:Championing EducationThe goals of Canada Company's education initiatives are twofold. We aim to bring engaging content about Canada's military history to classrooms acrossthe country and to provide scholarships and bursaries to give children of fallen military personnel, exemplary Cadets, and Junior Canadian Rangers educational opportunities.Raising AwarenessCanada Company's awareness initiatives aim to honour the legacy of CAF members and help the Canadian public better appreciate military contributions.Prioritizing WellbeingTaking on the difficult sacrifices of military life means CAF members and their families are faced with unique circumstances that can make it hard to connect to the right services, solutions, and support. Our wellbeing initiatives aim to close those gaps.ADDITIONAL BACKGROUND & RESOURCESOur History2025 Annual ReportOur PerformanceIn the NewsVideo: Celebrating Canada Company's Twentieth AnniversaryKEY DUTIES AND RESPONSIBILITIESFundraising & Donor RelationsCollaborate with the Managing Director to create and maintain a strong pipeline of donor and partnership opportunitiesSupport the development and execution of fundraising and donor engagement strategiesDevelop and implement practices for prospect pipeline development and management, ensuring prospects are identified, qualified, tracked and strategically advanced through the fundraising cycleProvide support to the Managing Director for donor meetings, including research, briefings and logistics, with particular focus on major gifts and corporate partnershipsLead the development and execution of donor stewardship practices and activities, including bespoke donor reporting, stewardship plans, timelines and logistics, to ensure meaningful and timely engagement with supportersAssist with partnership activationCoordinate relationships with corporate partners, community leaders, and stakeholdersRepresent Canada Company at meetings, events,



and networking opportunitiesSupport the Event Coordinator in the planning and execution of Canada Company eventsFundraising OperationsBuild and strengthen fundraising processes, policies, and activities ensuring adherence to regulatory requirementsMaintain accurate and up-to-date donor and partnership records within the organization's CRM/databaseTrack donor interactions, commitments, and engagement activitiesTrack and report on all fundraising revenue and analyticsLead donor segmentation and exports for mailing lists, and fundraising reporting requirementsCommunications & PresentationCoordinate donor communications, outreach, acknowledgements, and follow-upWorking with the Marketing Coordinator, prepare donor proposals, sponsorship materials, briefing notes, presentations, reports, and correspondenceAssist with impact storytelling and communicating program outcomes to supportersDeliver professional presentations and briefings when requiredEXPERIENCE & COMPETENCIESExperience in fundraising, ideally supporting major gifts, corporate partnerships and/or sponsorshipsDemonstrated experience in prospect research and development, donor cultivation and stewardshipAbility to identify, qualify and assess prospective donors and translate research into actionable fundraising strategies, briefing materials and cases for supportExperience developing and managing fundraising pipelines, including establishing processes for prospect identification, qualification, tracking, cultivation and movement through the fundraising cycleFundraising operations and database expertise, with experience managing donor information, maintaining data integrity, generating reports and developing systems and processes that support effective fundraisingProficiency with donor database systems; experience with Sumac would be an assetExcellent written and verbal communication skills with the ability to synthesize information into compelling cases for support, donor briefings, tailored proposals and reportsStrong interpersonal and relationship‐building abilitiesOutstanding organizational skills and attention to detail and the ability to manage multiple priorities, timelines and logisticsStrong presentation and stakeholder engagement skillsAbility to manage multiple priorities in a fast‐paced environmentSelf‐motivated, professional, and highly collaborative. Able to work effectively with senior leaders, donors, volunteers and internal stakeholdersProficiency with Microsoft OfficeKnowledge of the Canadian Armed Forces, veteran community, or national security sector is an asset, but not a requirementProficiency in French would be an assetFOR MORE INFORMATIONKCI Search + Talent has been retained to conduct this search on behalf of Canada Company.Canada Company welcomes and encourages applications from all qualified applicants, and values lived experience of all kinds, most notably Veterans, serving reservists, and spouses or children of Veterans/ serving members. Accommodations are available on request for candidates taking part in all aspects of the selection process.The salary range for this position is $70,000 - $75,000.This posting is for a new position that is currently vacant. Artificial intelligence will not be used to screen resumes or assess candidates in this search.

📌 Development And Operations Manager (Toronto)
🏢 Canada
📍 Toronto