Become a Senior Application Support Consultant at Everforth Apex in Montreal, QC, working in a hybrid mode. Improve digital experiences for Uniprix and Proxim pharmacy customers through expert application support.This role is ideal for those with substantial experience in production monitoring and incident management. In this position, you will join a dedicated Agile team to troubleshoot issues and oversee deployments across multiple platforms. Your ability to provide structured investigative analysis will significantly enhance service quality.Key Responsibilities:Monitor applications and investigate incidents using analyticsManage incident severity and conduct follow-upsSupervise changes across web, backend, and mobile solutionsEngage in root cause analysis and documentationCommunicate findings effectively with stakeholdersRequirements:At least 7 years' relevant experienceProficient with observability tools like DynatraceStrong incident and change management skillsResponsive availability outside standard working hoursBilingual in English and FrenchLeverage your support expertise at Everforth Apex to enhance our digital application landscape.

📌 Senior Application Support Consultant Hybrid (Montreal)
🏢 Apex Systems
📍 Montreal