25 Sep
|
Compass Group Canada
|
Edmonton
25 Sep
Compass Group Canada
Edmonton
The Coordinator, Menu & Signage is responsible for the execution and ongoing management of all food and beverage menus and signage across digital and print platforms at Rogers Place, home of the Edmonton Oilers. This role plays a critical function in ensuring menu accuracy, brand consistency, and operational efficiency in a high volume, fast paced arena environment.This position requires a strong balance of graphic design capability and operational precision, supporting food service accuracy, speed of service, guest decision making, and compliance requirements across events.Position Responsibilities:Menu & Signage CoordinationCoordinate all Food & Beverage menu and signage requirements across digital menu boards, IPTV systems, and printed materials throughout the arenaManage and update digital screen systems, maintaining proficiency in proprietary digital signage software and platformsAhead of each event, execute timely and accurate content updates on all digital menu boards and screens, including items, descriptions, allergens (as provided), pricing, and promotionsMonitor digital screen performance and accuracy during events; troubleshoot minor issues and elevate to IT or external partners as requiredGraphic Design & ProductionCreate, edit, and maintain print‐ready and digital menu assets, ensuring efficiency in design updates and adherence to brand standardsSupport layout design and menu organization to enhance readability, guest flow, and point‐of‐purchase decision‐makingEnsure all menus meet sponsorship, league, and client requirements where applicableOperational Accuracy & ComplianceConduct regular audits of digital and printed menus during events to ensure alignment with POS system dataTrack menu changes and maintain accurate documentation to support Food & Beverage Operations and Culinary teamsOversee and ensure consistency and accuracy of allergen communication across all menus and platformsCollaboration & Cross‐Functional SupportPartner closely with Marketing, Food & Beverage Operations,
Culinary, IT, and Premium Services teams on content execution and updatesSupport promotional campaigns, seasonal programs, and special hospitality initiativesCollaborate with technical teams to support ongoing system functionality, upgrades, and troubleshootingDocumentation & Continuous ImprovementMaintain strong documentation practices, including version control, standardized templates, and reference materialsIdentify opportunities to improve workflow efficiency, accuracy, and consistency across menu systemsProvide additional support and take on related responsibilities as assignedKnowledge, Skills & Abilities Required:Fluent in verbal and written English with the ability to professionally communicate and build solid working relationshipsExceptional attention to detail with strong proofreading, organizational, and time‐management skillsExperience managing digital content, menus, or signage systems (e.G., digital menu boards, Ampboard platforms, IPTV systems, or similar tools)Strong working knowledge of graphic design applications and file preparation for print and digital environmentsAdvanced proficiency in Microsoft Office (Excel, Word, PowerPoint)Understanding of food service operations and the impact of menu accuracy on speed of service, guest trust, and revenueAbility to manage multiple priorities and adapt quickly to changing event schedules and deadlinesStrong interpersonal skills with the ability to collaborate across departmentsComfortable working with menu data, spreadsheets, and basic reporting to identify discrepancies and ensure accuracyAbility to blend creative design execution with operational discipline in a high‐volume, live‐event environmentMinimum Qualifications:Education/Training: High School Diploma or equivalentExperience: Minimum 1 year of experience with digital content creation, signage management, or graphic designDirect experience with Ampboards and/or IPTV systems is considered an assetAvailability to work evenings, weekends, and holidays in alignment with the Rogers Place event schedule
📌 Designer (Menus, Signage And Digital Assets), Rogers Place, Home Of The Edmonton Oilers
🏢 Compass Group Canada
📍 Edmonton