Become a Monitoring Station Specialist I, where safeguarding our customers is a top priority. This role involves managing alarm responses and ensuring safety through efficient communication.As a Monitoring Specialist, you will monitor alarm signals and coordinate with emergency responders when needed. Your ability to stay calm and collected during emergencies will greatly enhance customer safety. The role offers flexible shifts, guaranteeing 35 hours weekly with options for overtime and later work from home availability.Key Responsibilities:Monitor all alarm events for immediate responseCommunicate with customers and emergency personnelHandle medical, fire, and security alarms adeptlyOffer enhanced safety services to clientsMaintain professionalism in stressful situationsRequirements:Must be bilingual in French and EnglishHigh School Diploma or equivalentProficient with Google Workspace applicationsExcellent communication and conflict resolution skillsPrior experience in a monitoring station or call center preferredYour proactive approach will play a vital role in securing our clients' environments.

📌 Monitoring Station Specialist I Position (Montreal)
🏢 Telus
📍 Montreal