THE TEAMThe mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia Concierge is a agile high‐performing team delivering Everyday Luxury to the world. The Bilingual Concierge Advisor role offers industry‐leading wages from $20–$30/hour with unlimited growth potential and a comprehensive onboarding program.THE ROLEAs a Bilingual Concierge Advisor, you will:Deliver world‐class client service across all channels (Live Chat, Phone, and Email) in French and EnglishSell clothes and build client confidence through unparalleled styling expertiseResolve client inquiries efficiently to ensure the highest levels of satisfactionMeet and exceed established performance targetsTHE QUALIFICATIONSAbility to communicate effectively in English written and verbal, and French written and verbalFrench as first language preferredCertifications in French language proficiency such as DALF C1, C2, or CEFRL C1/C2Passion for providing world‐class client service and building long‐lasting client relationshipsAspirational sense of individual styleDesire to thrive on a high‐performance teamCommitment to learn and apply Aritzia's values and standardsAptitude for learning and navigating diverse technology systemsRetail, contact centre, customer service,



or hospitality experience considered an assetTHE LOGISTICSWork 30 hours per week for mandatory training during the first two weeksTraining scheduled Monday to Friday from 11AM – 5PM ESTWork shifts within operating hours of 9AM – 9PM EST (including evenings and weekends)No extended time off from mid‐November through January during peak sales eventsActual hours scheduled each week will depend on availability and business volumesTHE COMPENSATIONThe typical hiring range is $20–$30 CAD/hour. Final wage may vary based on knowledge, skills, and experience. Aritzia's compensation package includes a pay‐for‐performance philosophy with growth and recognition opportunities.THE PERKSProduct discount and exclusive private shopping eventsA‐OK Commissary & Café – private in‐house diningSET – on‐site fitness studio and gym with state‐of‐the‐art equipment, custom‐created classes, and optional personal training, open 7 days a weekAritzia Virtual Wellness – 24/7 resources for wellbeingCreative, inspiring workplaces that are dog friendlyAdditional amenities such as shower facilities, bike rooms, and moreEEO STATEMENTAritzia is an Equal Employment Opportunity employer. We are committed to creating an inclusive, diverse workplace and providing accommodations for qualified individuals with disabilities at any stage of the recruitment process and employment. Our hiring criteria are based on job‐related knowledge, skills, and experience.

📌 Concierge – Bilingual Advisor (French) (Vaughan)
🏢 Aritzia
📍 Vaughan