Become a pivotal part of Batimat as a Technical Specialist. Support luxury products and ensure customers receive outstanding technical assistance and service following their purchases.In this crucial technical role, you will interact with customers, suppliers, and internal teams. Your primary duties will involve addressing service requests, troubleshooting issues, and coordinating replacements to maximize the quality of service offered. We value curiosity and a proactive approach towards problem-solving.Key Responsibilities:Provide effective technical support for our premium productsCommunicate between customers and suppliersInvestigate and resolve product issues thoroughlyDocument all service cases and maintain recordsEnhance after-sales service through continuous learningRequirements:Experience in plumbing, kitchen, or related technical fieldsStrong communication and investigative skillsPatience and resourcefulness when resolving issuesAbility to work independently and as part of a teamPreferred bilingual proficiency in French and EnglishSupport Batimat's commitment to luxury product excellence through dedicated customer service and technical support.

📌 Batimat Technical Specialist Role (Quebec City)
🏢 Emco
📍 Quebec City