Elevate your career as a Customer Service Representative at TEKsystems, where you'll assist clients with investment queries. This onsite contract position in Toronto includes a comprehensive training schedule.In this role, you will be pivotal for customers reaching out to a top-tier bank for wealth management and investments. Your primary responsibilities will entail addressing inquiries and ensuring top-tier customer satisfaction through effective communication. This contract-to-hire opportunity allows you to leverage your financial services experience in a energetic contact centre environment.Key Responsibilities:Resolve customer inquiries received by telephone and emailUse judgment to manage complex customer requestsSupport contact centre efficiency by following policiesIdentify cross-selling opportunities with a customer-focusFoster a positive team culture through active participationRequirements:2-4 years of customer service experience in financeStrong written and verbal English communication skillsExperience handling inquiries via email or chatFamiliarity with RRSPs and investment inquiriesEligible to work in Canada until 2027Join TEKsystems and contribute to enhancing customer service quality in Toronto's finance sector.

📌 Investments-Focused Customer Service Representative (Toronto)
🏢 TEKsystems
📍 Toronto