Enter your email address to begin your application for this job.SHARE THIS JOB:Network Operations TechnicianCompany: DataDrill Communications Inc.Type: Full-timeDescription:DataDrill Communications Inc. is a communications rental service company delivering custom remote communication solutions to clients operating in challenging and remote environments across multiple industries, including Oil & Gas, Mining, Construction, and Industrial operations.For over 25 years, DataDrill has supported customers by providing reliable communication systems in locations where connectivity is critical. We take pride in delivering high-quality communication solutions safely while maintaining exceptional customer service and long-term client relationships.** We are currently seeking a skilled Network Operations Technician to join our Network Operations team in Calgary **This role offers the opportunity to work with enterprise networking equipment, satellite technologies, wireless infrastructure, remote communication systems, and emerging communication solutions supporting operations throughout Canada and the United States.Core Skills & AttributesSuccessful candidates will demonstrate:Strong organizational skills with exceptional attention to detailExcellent verbal and written communication skills demonstrated with professionalism and respectA proactive mindset with a willingness to learn, develop, and continuously improve technical skillsReliability, punctuality, and flexibility, including participation in scheduled on-call rotationsStrong problem-solving abilities with the capability to manage changing priorities and multiple tasks in a fast-paced environmentAbility to work independently while contributing effectively within collaborative technical teamsTechnical Qualifications & ExperienceCandidates should possess:Networking diploma or equivalent combination of education, certifications, and relevant industry experience3+ years of experience in networking, telecommunications, IT infrastructure, remote communications,



or related technical environments preferredEquivalent combinations of education and industry experience will be consideredStrong understanding of networking principles including:TCP/IPRouting and switchingVLANsVPN technologiesDHCPDNSWireless networkingTroubleshooting methodologiesExperience configuring, supporting, or troubleshooting enterprise networking equipment including:RoutersSwitchesFirewallsWireless infrastructureVPN solutionsInterest in Network Operations, hands-on equipment maintenance, customer support, and communications infrastructureAbility to independently diagnose, troubleshoot, and resolve technical issues while collaborating effectively with internal teams, clients, vendors, and field personnelExperience with Fortinet technologies (FortiGate, FortiManager, FortiAnalyzer) is considered a solid assetNetwork+, Cisco, or similar networking certifications considered assetsExperience supporting satellite communication systems, remote communications environments, or industrial communication infrastructure considered an assetExperience using Zendesk is considered an assetResponsibilitiesThe successful Network Operations Technician will:Demonstrate DataDrill's values of Family, Accountability, Excellence, Teamwork, and Honesty in all aspects of workAssemble, configure, test, and maintain networking and communication equipmentMonitor, maintain, and support DataDrill's satellite networks and remote communication systemsInvestigate, document, and resolve network incidents while escalating complex issues appropriately and contributing to continuous improvement initiativesProvide internal and external reports relating to overall network operations and system performanceSupport DataDrill field personnel and customer requests professionally and efficientlyTroubleshoot network incidents and participate in issue resolution activities within the NOC environmentCollaborate with operations, technical support,



and field teams to deliver exceptional customer experienceParticipate in equipment preparation and deployment activities supporting customer infrastructure requirementsWork Schedule & On-Call RequirementsThis position is based in our Calgary office and follows a Monday to Friday schedule.Standard shifts are eight hours in duration and scheduled within operational support requirementsOperational coverage is supported through staggered start schedules to maintain service availability for customersThe successful candidate will participate in the On-Call Support rotation shared among team members to provide after-hours and weekend support coverage.DataDrill provides:Daily on-call stipend while scheduledOvertime compensation for all remote support work completed during On-Call periodsCell Phone, Laptop, and any other peripherals or equipment needed to effectively support clients remotely while On-CallAdditional Requirements & AssetsAbility to safely lift and move equipment up to 50 lbsValid Class 5 Driver's License with clean driver's abstract considered an assetOccasional travel to customer sites or deployment locations may be required based on operational needsWhy Join DataDrill?DataDrill has been a family-operated business since 1999 and remains committed to creating a positive environment focused on teamwork, professional growth, critical thinking, and continuous improvement.We invest heavily in our employees while providing opportunities to work on technically interesting projects involving:Enterprise-class networking systemsSatellite communicationsWireless infrastructureRemote connectivity solutionsIndustrial communications environmentsOur Southeast Calgary office offers convenient access from major routes including Deerfoot Trail, Stoney Trail, Blackfoot Trail, and Peigan Trail.We offer:Competitive compensationComprehensive benefits packageFlexible vacation policyTraining and professional development opportunitiesWe thank all applicants for their interest; however, only candidates selected for further consideration will be contacted.DataDrill Communications Inc. 4865 35A Street SE Calgary, Alberta T2B 3M7 Phone: (phone hidden) Website: www.Datadrill.CaEnter your email address to begin your application for this job.

📌 Network Operations Technician (Calgary)
🏢 Fitzii
📍 Calgary