Set up and manage online data collection questionnaires, including scheduling for in-store representativesOversee and implement questionnaire updates with the Client Service Team to ensure timely and accurate deploymentConduct regular quality assurance audits and correct data issuesMaintain and update the Excel Master Database, including store and product listsProduce and manage weekly and monthly Excel reports for internal teams and clientsIdentify data discrepancies, communicate findings to program leaders, and implement corrective actionsCollaborate with Client Service Team and Shared Services teams on cross-functional initiativesAddress and resolve operational issues while balancing customer satisfaction with data quality requirementsDevelop, document, and share best practices, templates, analytical approaches, and reporting methodologiesContribute to special projects and administrative tasks assigned by managementRequirementsValid work permit for a minimum of one year from the employment start date (if applicable)Proficiency in Microsoft ExcelCompletion of a live Excel skills assessmentPrevious experience in a retail or merchandising environment is considered an assetAbility to sit for extended periods, typically 6+ hours per dayAbility to use a computer, including keyboard and mouse,



for prolonged periodsAbility to lift and carry light items, typically 20+ poundsAbility to occasionally reach, bend, or stoop to access files or office materialsAbility to maintain focus and attention for long periods of desk-based workAbility to follow clear directionsAbility to perform repetitive motions consistently throughout the dayCore CompetenciesProficient in managing online data collection and conducting quality assurance audits, with robust capabilities in Microsoft Excel for reporting and data management. Demonstrates effective collaboration with cross-functional teams to enhance operational efficiency and data quality.Highest-signal resume keywordsMicrosoft Excel ProficiencyData Quality AssuranceQuestionnaire ManagementRetail Environment ExperienceCross-Functional CollaborationHard SkillsData Collection ManagementQuality Assurance AuditsExcel ReportingData Discrepancy IdentificationAnalytical ApproachesTemplate DevelopmentReporting MethodologiesSoft SkillsAttention to DetailProblem SolvingCommunicationCustomer Satisfaction FocusCertifications & QualificationsValid Work PermitIndustry KeywordsRetailMerchandisingOperational IssuesClient ServiceData Management

📌 Operations Specialist – In-Store (Mississauga)
🏢 Jobtailor
📍 Mississauga