Customer Experience Associate (Precious Metals Analyst)About the RoleWe're looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Edmonton West locatio n! (256 Mayfield Common NW, Edmonton, AB, T5P 4B3) T his is a hands-on, customer-facing role where no two days are the same.You'll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don't worry if you're new to the industry—we provide full training to give you the knowledge and confidence to succeed.What You'll DoDeliver outstanding in-person and phone-based customer serviceEvaluate jewelry and precious metals using our tools and trainingEducate customers and provide transparent, accurate informationMaintain a clean, skilled, and organized store environmentSupport day-to-day operations and contribute to team successWhat You BringA passion for customer service and helping peopleStrong communication and interpersonal skillsA sharp eye for detail and solid problem-solving abilitiesComfort with basic math and computer systemsA motivated, eager-to-learn mindset with a desire to growWhat We OfferCompetitive wage + performance-based customer service bonusesPaid, hands-on training in a unique and growing industryClear opportunities for advancement across Canada Gold locationsA supportive, team-oriented environment where your growth mattersScheduleFull-time, 8-hour shiftsDay shifts including weekdays and weekendsExperienceMinimum 1 year of customer service experience requiredWhy Join Canada Gold?This is more than a retail job—it's an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills.



If you're looking for a role where you can grow, learn, and make an impact every day, we'd love to meet you.Full In-Store Training ProgramOpportunities for Growth and Advancement at our offices throughout CanadaAdditional InformationVacancy StatusThis posting is for an existing vacancyEqual Opportunity EmployerWe are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.Accessibility & AccommodationWe are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.PrivacyPersonal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.About Canada GoldCanada Gold is a premier precious metals retailer and authorized distributor of the Royal Canadian Mint. Trusted by customers across Canada and the Pacific Northwest, we pride ourselves on delivering expert service, competitive value, and complete transparency. Driven by integrity and market expertise, we empower customers to buy and sell precious metals with confidence.A family-owned and operated business, we are proud to have one of the highest repeat and referral rates in the industry—a testament to the transparent and dependable service our customers rely on.

📌 Customer Experience Associate (Precious Metals Analyst) (Edmonton)
🏢 Canada Gold
📍 Edmonton