Support meaningful causes as a Customer Success Associate in Winnipeg, specializing in bilingual communications. Engage with donors to facilitate essential fundraising efforts for charities and non-profits.This role demands fluency in Spanish and English and involves managing inquiries through multiple communication channels. After initial on-site training, you will work in a hybrid workplace while maintaining essential donor relationships. Showcase your skills in transaction processing and customer service excellence.Key Responsibilities:Engage empathetically with donors via calls and chatsHandle inquiries across email and live chat platformsProcess donations accurately using secure softwareResolve client inquiries while following protocolsMeet and exceed daily performance metricsRequirements:Bilingual in Spanish and EnglishHigh school diploma or equivalentAt least 25 words per minute typing speedAbility to multitask in a digital workspaceWell-equipped home office for remote workJoin Randstad Canada and make a difference in Winnipeg through impactful donor engagement.

📌 Customer Success Associate - Bilingual (Winnipeg)
🏢 Greif Packaging
📍 Winnipeg