Join Definity as a Claims Team Leader, responsible for guiding a team in the effective handling of auto and property claims. This role embodies leadership, coaching, and operational oversight in a hybrid format.The Claims Team Leader will play a crucial role in ensuring high standards of claims processing while fostering a team-oriented environment. You will be tasked with monitoring claims, providing mentorship and training, and driving team performance through effective feedback and developmental opportunities. Your analytical acumen will inform process improvements and enhance operational efficiency.Key Responsibilities:Lead and train a team of Claims RepresentativesAnalyze claims workflows for operational enhancementsConduct thorough audits and quality checks on claimsDeliver coaching and performance assessments to staffParticipate in staffing and hiring processes for the teamRequirements:5 years of related experience in Accident BenefitsLeadership experience in team management highly preferredUniversity degree or CIP designationExcellent communication and interpersonal abilitiesCalm and effective in high-pressure situationsElevate your career as a Claims Leader, utilizing your expertise to drive excellence at Definity.

📌 Claims Management Leader At Definity (Vancouver)
🏢 Definity
📍 Vancouver